Privacy Policy Details For DANA And QRIS
We collect the details needed to create and protect your account, including your contact details, phone verification result, sign-in records and selected account settings. When you use DANA, OVO, GoPay, QRIS, bank transfer or a virtual account, we receive transaction references and status details needed to
-
1
match a wallet or bank response with your account; we do not need your wallet password. Our systems may also record browser type, device identifiers, approximate connection data, pages opened and cookie choices so we can detect unusual sign-ins and keep the account path working. Support
-
2
messages may contain the details you choose to send, such as a payment receipt or a stalled login description. We use this data for account access, payment reconciliation, security checks, support replies and required record keeping. The policy applies to Indonesian access where local law permits,
-
3
and we adjust handling when applicable law gives you additional choices.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.